Meet the Staff at Morgan Automotive

Mark; Just want to say again what a terrific buying experience Carole and I had in purchasing her Mini. We are both car nuts who have owned over 40 vehicles in 43 years of marriage. Needless to say, we have had some pretty bad experiences in the past. You ,Doug & Sue have made us feel like family.From your ability to get us THE car in literally an hour after we came into your dealership, to the bending over backwards to modify the seats to ergonomically fit my very short wife. We have been truly impressed with all of you at the dealership,and will not hesitate to recommend you to anyone we know who is looking to purchase a vehicle...including ourselves down the road. Thanks again and regards to Doug and Sue,

When I found what looked like the perfect Buick Rendezvous on Auto Trader and I realized it was at a “used car dealer” I cringed. Having had a few bad experiences with that breed, my instinct was to run, not walk. But it looked so good that I reluctantly made a phone call. I spoke to Mark, their sales manager and found him very personable and knowledgeable about the vehicle. He answered every question I had including the all-important “Can I have my own mechanic look at it?” Based on that I decided to drive over and have a look, and to my astonishment it was as good as it looked and hadn’t been misrepresented in any way. I also met Doug and Sue Morgan almost immediately upon arriving and found them to be the antithesis of other used car dealers I had ever met. I took the Rendezvous on a very lengthy test drive, took it to my own mechanic who found no flaws, and within a few hours I had decided to purchase it. It turned out to be just about the easiest vehicle purchase decision and most painless car buying transaction I’ve ever done. I highly recommend them to anyone looking for a quality used vehicle.

Finding the perfect vehicle for my family was at best an arduous task. I happened to find the exact car that I was looking for at Morgan Automotive, and could not have been more impressed with Sue Morgan and Mark Brullo. I travelled 400 miles to purchase my new car based solely on Mark's professionalism and willingness to accomodate my fickle demands. Mark expedited the entire process, leaving me with an hour transaction.....TO PURCHASE A CAR! I would recommend the Morgan Automotive group to everyone I know, and would be more than willing to make the 400 mile trip again. Thank you all for the most enjoyable experience I've ever had purchasing a car. Sincerely, Keith

Mark and Sue, I wanted to take a few minutes to thank you for the time and attention that you gave to me during the recent purchase of my vehicle. I love buying cars but have always hated the actual process . I have visited your lot on many Sundays since I knew that there would be no salesmen waiting to pounce! I've appreciated the superior condition of the vehicles that you maintain in your inventory, so when it was time to find my "perfect" used FJ I actually decided to visit during business hours! I saw Mark detailing a car in the garage as I pulled in . I had hoped that he didn't see me because I wanted some free time to check out the two FJs without a sales pitch. Mark afforded me about 15 minutes before approaching. To my surprise he simply introduced himself and told me that he'd be around if I had any questions. Wow! I spent some time checking out the inventory and then left. A few days later, I returned and talked to Mark in more detail about the FJ. He and I looked over the vehicle and I pointed out some very minor stone chips. Most people wouldn't have even noticed or cared about these minor blemishes but Mark shares my appreciation for a "clean" car. He assured me that he would address my concerns and he offered to completely detail the vehicle before I came back again. He even offered to undercoat and touch up some bubbled paint on the alloy wheels. In the end, I spent considerable time talking to Mark about the car business, family, and other issues. I found him to be very trustworthy and credible, traits that are often lost on car salesmen. After a couple weeks of careful thought, I decided to buy the FJ. Before spending my hard earned money, I made at least three more trips to your lot just to be sure! Each time, Mark assured me that he would make the car "perfect" for me. His direct, honest, and non- aggressive attitude were a welcome change from what I had been accustomed. I am certain that Morgan Automotive is a successful business because of the manner in which both of you treat your customers. Handing over $20,000 for a used vehicle is extremely unpleasant in this tough economy, but the quality of your product and your attention to detail assured me that it was the right purchase for me. Thank you!! Steve

Dear Mark,Doug,Sue and the entire staff at Morgan Automotive, Thank you so much for all of your help assisting my family in purchasing both of our vehicles;the 2010 Acadia and Audi A4 wagon. You simply couldn't have been more helpful and accomodationg throughout the entire process. I still cannot believe how immaculate both vehicles were both aesthetiacally and mechanically as I have not seen the amount of care being put into vehicles anywhere else. With your extraordinary level of customer service, you have won a customer for life and it will be my pleasure to refer all of my firend's and family to you as I am confident that you will take good care of them as well. Many thank's and wishes! Steve Miller Puck Hog Hockey LLC 371 Carerra Drive Lancaster,Pa 17601

Mark you made our car buying experience very enjoyable! I just want to make sure that you know that we will definitely recommend Morgan Auto and you to our friends/Family/ clients. Just incase we make the “TESTIMONIAL BOOK” I would like others to know what you did, ( unselfishly) for my son Joshua (15) As we went through the features of the car, Joshua noticed that the media cable was missing. We had a 3hr. drive home and a new ipad onboard and no way to connect it. Mark offed to give Joshua his personal cable. These are the things that will always set your Company apart from the rest. Your truly 1st class Mark!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thanks Again Vinnie & Joshua

Dave recently purchased a Lexus IS300 from us and was really happy with the upfront and honesty he was given.

Drew and Kelly recently drove off in their new Mazda CX-9 and where very happy with the service they got at our dealership.

Hey Mark, I want to thank you again for such a Wonderful car buying experience on Friday. Morgan Automotive definitely sets itself apart from other dealerships. Casey, Teagan & I could not be happier with our vehicle and knowing that we purchased it from Morgan Automotive, makes it even better! Please pass our appreciation along to Doug and Sue as well. I also passed along my experience with a few people who are also interested in purchasing new vehicles in the near future. I am sure they will be looking you up and stopping by. Take Care Ryan

Satisfied Customer

Andy recently picked up his Tacoma from us and has been very happy with the truck as well as the service our dealership provided him.

Absolute wonder experience!! Everyone was super friendly and extra help!! We felt welcome here from the start. Can't beat the prices and services. Thank you so much

Melissa says- The service we recieved from Morgan Automotive exceded our expectations. We feel they were extremely upfront,direct and personable. Stephen says- Our experience at Morgan Automotive made the process of purchasing a vehicle so easy. We felt very informed and were treated as if we were the only people there looking to purchase a car from them. I would reffer them to anyone.

Buying a car from Morganautomotive was easy and stress free

This is Wes and Corinnes second car from Morgan Automotive and are very satisfied with the service provided to them.

The service was very nice... They make you feel great about your purchase and I would recommend them to anyone

Paul recently purchased a Chevy Silverado from us and mentioned that he really liked the customer service we provided him and the no hassle pricing was easy

Doug, Sue and Mark, it was nice to meet you all last Thursday. We love the red Beetle, and also does everyone we show it to. We look forward to seeing you again, as I am really considering the Lincoln Crossover we discussed. We will be more than happy to provide a referance for you guys if ever needed. Best Regards

No one over your shoulder pushing you to buy. Good prices and will help you any way they can. Great help/service

Hi I am Jeremy Heckman. A couple of weeks ago I bought a F-350 from Mark. I wanted to take a minute to thank you. I am pleased with how well things went and I am very pleased with the truck.I have received countless compliments on it and I have referred two potential customers to you.

I was extremely happy with the service I recieved here. I am excited to drive my new car!!! Thank you Morgan Automotive

We had a great experience at Morgan Automotive!! We had NO sales pressure and Mark worked with us to make us the best deal possible. We would definitely recommend this dealership to anyone.

James was very happy with the purchase of his 06 Mini

My experience buying a car at Morgan Automotive was very pleasant. Everyone is very nice and treated me with respect. It was a good car buying experience

Thanks Sue, It was a pleasure meeting your family. Buying from you has been the best car buying experience I have had when buying from a non-private owner. The car ride home was very comfortable, and so far no issues. Good luck in this tough economy. It seems the small business owners are suffering the most to this point. If anyone mentions they are looking to buy a used car, you can be sure I will highly recommend Morgan Automotive. Have a Merry Christmas, Jay

Doug and Sue, Many thanks for the holiday cheer that arrived in the mail the other day. I served as a Quartermaster for Troop # 95 out of Cedarville, Pa. for many years and learned to enjoy the benefits of the popcorn drives. I also wanted to thank you and your staff for the very warm and friendly way in which we completed the purchase of a 1999 Mercury Villager Sport van. I have been around the buying and selling of automobiles as an adult for nearly 35 years. I have purchased some very expensive collector cars, as well as inexpensive daily drivers through a host of sellers across this country. I have also purchased vehicles through both the York and Manheim auctions some years ago. I have to say that the experiences in those transactions as a buyer are quite varied. The buying experience that you and your staff provided to me with the above purchase is unparelleled! The vehicle was everything that it was advertised to be and more. Your dealership has the feeling of home and I was very comfortable with our time together. I was genuinely surprized to receive the dinner gift certificate as I waited to have my new purchase inspected and reviewed one last time. The facility was extremely clean and orderly too! I was introduced to your facility via the internet with the posting of the above Mercury Villager. The value of the vehicle looked to be excellent, so I took the next step of visiting the dealership. From the moment that I spotted the van on the lot, I felt that it might be going home with me. After a few mimutes of my looking the van over, Sue emerged from the office to simply say , " Hi I am Susan Morgan. If you have any questions about this van please don't hesitate to ask". I had a few questions and she had the answers without embellishment. She returned to the office to ask Doug a question for me and gave me the space to look over the van thoroughly. By the time Sue returned, I had already made my decision. It was then that I became aquainted with Doug Morgan. It didn't take but a few minutes for me to realize that Doug had a sterling personality and was not simply " all about cars ". Our conversation covered a wide range of subjects and personal passions that each of us had. I felt as if I was speaking to my brother. The experience was very personal, yet very professional. Even after our business work was finished, we spent the next hour or so just having conversation. I have spent 20 times more money on cars that offered 10% of Doug and Sue's hospitality and cordiality. Thank you for the opportunity to meet you!

Morgan Automotive treated me excellent and had my vehicle ready and all the things I asked for where done as well. I had a very nice person (Mark Brullo) and I would recomend Morgan Automotive to anyone

Satisfied customer

We had a wonderful experience at Morgan Automotive. They were very friendly,helpful and successful in helping us drive away in a new car.

I would recommend anyone to purchase their vehicle from Morgan Automotive. They are very nice, very helpful and will do anything in their power to give you the best customer service and satisfaction. Mark Brullo is the bomb! Thank you for all your help :)

Satisfied Customer

Satisfied Customer

Our experience with Morgan Automotive has been outstanding. They were very helpful and there was no pressure at time on sale. Everyone was helpful and friendly and we would recommend them to anyone. :)

Satisfied Customer

Satisfied Customers

I felt so wonderful coming to Morgan Automotive. I felt like I was hanging out withmy friends who took good care of me!

Satisfied customer

Satisfied cusomers

Satisfied cusomer

Satisfied Customer

Satisfied Customer

Stisfied Customer

Satisfied Customer

Doug, Sue, and Mark, I can't express to you enough how much I appreciate the care you put into our purchase. My wife and I are from Pittsburgh, PA. and you know that just stopping by isn't really an option. We had set out looking for a newer model year Explorer. Now to be more specific, we wanted one that was four wheel drive, a V8, an Eddie Bauer Edition, and with low mileage. I'm not gonna lie, given the fact that I work as a Finance Manager for a high volume car dealer in Pittsburgh, I thought that this would be a piece of cake. I was completely wrong. My used car manager couldn't find anything within a couple hundred miles, and the ones he could get had 60,000 miles or more on the odometer. Much to our disappointment my wife and I had decided to look on-line to see if we could find one ourselves. We had to keep this a secret because buying a car off someone else is sacrilegious where I work. Anyway, we put in everything into Auto Traders search engine that we specifically wanted, hit enter, and crossed our fingers. About a dozen or so results came up and there was this one at Morgan Automotive that stood out more than anything else on the page. It was exactly what we were looking for and it was spotless!!! I immediately sent them an email and Mark got back to me right away. I explained our situation to him and that we were from Pittsburgh and couldn't necessarily come out and "kick tires" since that's a four hour drive. Mark guaranteed me that the Explorer was in as good as shape as it looked in the pictures and wouldn't be wasting our time. There was no haggling back and forth over price or any other typical car dealer rigmarole. I sent them all of our information ahead of time and they said they would have the paperwork ready when we got there. Upon arriving I was greeted in the parking lot by Mark, who was such a nice guy. He kept thanking us for coming all the way down. He showed us over to the vehicle and I still can't explain how perfect it was. Doug and his wife Sue were in the garage when we walked in and immediately came over to say hello and thank us for coming all the way out to do business with them. They all were so genuine and made you feel like family. We were in and out in less than 45 minutes. We could have probably done it 5, but it was so nice talking to all of them while we were there. My wife and I both want to say a special thanks to all of you for making this car buying experience even easier than what I deal with at work on a day to day basis. Their professionalism and sincerity is like no other. I would recommend anyone, friends or family, to purchase their vehicle off Morgan Automotive. Sincerely, Mike & Abbey Suchoski Proud owners of their new '08 Eddie Bauer Ford Explorer

Regina just picked up her 08 Mini S from our dealership and is very happy with the car and service provided.

Dear Morgan, I wanted to thank you for excellent service after the sale. I was truly skeptical that an auto company would really honor the 90 day warranty I received when I purchased my Acura. But, when my transmission developed a problem, you folks did exactly what you said you would and covered my repairs. No hassles or problems. I even received a loaner vehicle. At a time when nobody honors anything, Morgan kept its word. I love my car and would definitely buy another from Morgan. Great job. Thanks. Sincerely, Scott Armstrong Lancaster, PA